Privacy Policy for 21Bit Online Casino

Introduction

This Privacy Policy outlines the practices of 21Bit, an online casino operating under a license from the Kahnawake Gaming Commission, regarding the collection, use, and protection of your personal information. As an offshore platform, 21Bit is committed to maintaining the privacy of our Australian players and ensuring compliance with relevant data protection and gambling regulations. By accessing or using our services, you agree to the terms outlined in this policy.

Data Collection

We collect personal information necessary for providing our services and complying with legal obligations. The types of data we collect include:

• Registration Data: Information provided during account creation, such as name, date of birth, contact details, and verification documents.
• Payment Details: Financial information required for processing transactions, including credit card numbers and banking information.
• Technical Logs: Data such as IP addresses, browser types, and device identifiers collected through cookies and other tracking technologies.

Purpose of Data Usage

The personal information we collect is used for the following purposes:

• Account Management: To establish and manage your account, process transactions, and provide customer support.
• Marketing Communication: To send promotional materials and offers that may be of interest to you, subject to your marketing preferences.
• Anti-Fraud Checks: To detect and prevent fraudulent activities and ensure the integrity of our platform.
• AML Compliance: To comply with Anti-Money Laundering obligations, including monitoring transactions and reporting suspicious activities.
• KYC Procedures: To verify the identity of our players and ensure compliance with Know Your Customer regulations.

Data Sharing

21Bit may share your personal information with third parties under the following circumstances:

• Payment Providers: To facilitate financial transactions and ensure secure processing of payments.
• Verification Partners: To confirm the accuracy of your information and conduct necessary checks for fraud prevention.
• Regulatory Authorities: To comply with legal obligations, such as reporting requirements, under applicable laws and regulations.

User Rights

As a user of 21Bit, you have the following rights concerning your personal data:

• Access: The right to request access to the personal information we hold about you.
• Deletion: The right to request the deletion of your personal information, subject to legal and regulatory requirements.
• Restriction: The right to restrict the processing of your data under certain conditions, such as contesting the accuracy of the data.

Cookie Policy

21Bit uses cookies to enhance user experience and improve the functionality of our platform. The types of cookies we use include:

• Essential Cookies: Necessary for the operation of our website, enabling you to navigate and use its features.
• Analytical Cookies: Used to collect information about how visitors use our site, helping us improve performance and user experience.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls to ensure the confidentiality and integrity of your data.

Data Retention

Your personal information is retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, we will securely delete or anonymize your data.

Responsible Gambling

21Bit is committed to promoting responsible gambling practices and provides tools to help players manage their gaming activities. These tools include self-exclusion options, deposit limits, and access to support resources for problem gambling.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact our support team through the contact form available on our website.